Referral to Hospital by your GP

If your GP has referred to you hospital for further investigation or treatment, you will normally be contacted in 4-6 weeks to ask about your preferred hospital. Referrals from GPs have to be approved by an assessment centre (CCAS) before they are sent on to your chosen hospital. The waiting time for an appointment varies depending on the department, and we do not have access to this information. If needed, you should be able to get this information from CCAS or the hospital department you have been referred to.

The hospital may ask for blood tests, x-rays, scans or ask you to see a specialist doctor in the outpatients’ department. If you need to rearrange any appointments that have been booked at the hospital, you will need to speak to the relevant hospital department directly.

Please note, once you have been referred to hospital and are receiving treatment, you will be under the care of the hospital until they discharge you back into the care of your GP. Results of tests ordered by the hospital will go back to the hospital specialist who requested them, so please contact the hospital if you have any queries about your results.

If you are not happy with any of your treatment at the hospital you can address your concerns to the hospital directly.

Useful Information

Royal Free
Change or Cancel your Appointment

Royal Free Pals/Complaints
Complaints Leaflet

Change or Cancel your Appointment

UCLH Pals/Complaints 
Compliments and Suggestions

Patient information leaflet

Cancer – Your rights to a 2 week Referral

Please see the below information on ‘Your Rights to a 2 Week Referral’.