52 Prince of Wales Road London, NW5 3LN

Emergency Service Changes

Face-to-face routine appointments at the Prince of Wales Medical Centre have been suspended until further notice.

This is an emergency measure to reduce the risk of COVID-19 infection to patients and staff and so that we can manage health resources as effectively as possible.

If you already have an appointment booked this will be changed to a telephone consultation.

If you require medical attention, please call the Surgery for a telephone triage assessment with the Duty Doctor or a routine telephone appointment.

The doctors will manage your care over the phone and will arrange an appointment if required.

Nurse appointments for activities such as child immunisations and dressings will still take place at the surgery after a phone call with the nurse.


There will be no interruption to supply of medication so please request your routine prescription via the pharmacist; the online Patient Access service (links below); or by emailing us via the following address: pow@nhs.net

If you do not have access to these we can take prescription requests by phone.

Please do not request extra supplies or stockpile your medication as this may lead to supply problems for the NHS.

We can send prescriptions straight to your closest pharmacy. Please inform reception of your nominated Pharmacy.

You can order repeat prescriptions and manage your appointments online via the Patient Access sign-in page. If you do not have login details for Patient Access then please contact us.

Patient Access service

Opening Hours

Monday 08:00 - 19:00
Tuesday 08:00 - 19:00
Wednesday 08:00 - 19:00
Thursday 08:00 - 19:00
Friday 08:00 - 18:00
Saturday Closed
Sunday Closed

Please note we close for one hour on Mondays & Thursdays from 1pm to 2pm.

Our phone lines are available to receive calls and appointment bookings from 8.30am, Monday to Friday. The entrance doors to our practice open from 8am.

Due to COVID-19 (coronavirus) we ask that patients do not come to the practice due to the risk of infection, and instead to call the practice first please. If we are closed and you have COVID-19 symptoms please use the NHS 111 online service at www.111.nhs.uk/covid-19/ and only call 111 if you can’t get help online.
NHS 111 Online Service