52 Prince of Wales Road, London, NW5 3LN
Emergency Service Changes
The Prince of Wales Medical Centre is open during the coronavirus pandemic and we are consulting by telephone, online and (by invitation) in person at the practice.
This is in order to reduce the risk of COVID-19 infection to patients and staff and so that we can manage health resources as effectively as possible.
If you have an urgent medical problem, please call the Surgery to book a phone assessment with the Duty Doctor between 08.30am to 10.30am in the morning or between 2.00pm to 3.30pm in the afternoon. If required an appointment can then be arranged.
Nurse appointments for activities such as child immunisations, smear tests and dressings will still take place at the surgery after a phone call with the nurse.
COVID-19 vaccinations are in progress across Camden by appointment only. If you have not been contacted yet PLEASE DO NOT CALL THE PRACTICE. Those eligible are being contacted by text message followed by a telephone call and letter. We will not be able to answer questions about the vaccination programme over the phone. Thank you for your patience.
New Patient Registrations
We are accepting new patient registrations for anyone resident within our catchment boundary and where possible we ask that you apply via our online registration form although please contact us should this not be convenient.
|Monday||08:00 - 18:30|
|Tuesday||08:00 - 18:30|
|Wednesday||08:00 - 18:30|
|Thursday||08:00 - 18:30|
|Friday||08:00 - 18:00|
Please note that we close for one hour on Mondays and Thursdays from 1pm until 2pm.
Our phone lines receive calls and appointment bookings from 8.30am Monday to Friday and entrance doors open from 8am.
Requests should be made using the white repeat prescription slip on the right side of your prescription, ticking only those items that are required. You may need to see or speak to a doctor for items not on that list.
Please ensure your prescription requests are submitted before 3.30pm and also allow for 3 full working days’ turnaround time. You can also request your routine prescription either via your nominated pharmacy; or the Patient Access service; or by emailing us: email@example.com
Reception staff cannot take requests for repeat prescriptions over the phone. This is important to reduce the risk of prescription errors. In situations when it is very important to obtain medication without making a written request in the normal way, you will need to speak to a doctor. Please give 3 working days’ notice for repeat prescriptions.
Patient Face Masks
The BMA (British Medical Association) have issued guidance to patients visiting surgeries to wear face masks / coverings in line with hospital rules which came into effect on 15 June 2020.
We would request that all patients please wear face coverings when attending the practice to help further protect staff and patients.
Tel: 020 7267 0067
Prince Of Wales Medical Centre,
52 Prince of Wales Road,
Zero Tolerance Policy
Our staff come to work to care for others, and it is important for all members of the public and our staff to be treated with respect. In line with the rest of the NHS, and to ensure this is fully observed we have instigated a Dignity at Work and Zero Tolerance policy, whereby aggressive or violent behaviour towards our staff will not be tolerated under any circumstances.
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients.
Anyone giving verbal abuse to members of staff will be sent a formal letter from the Practice that this behaviour will not be tolerated. Any future violation of this policy may result in removal from the Practice patient list. There will be no appeal process.
The Practice feels sure you will understand that proper behaviour is absolutely necessary for our staff and patients and that non observance will not be accepted.
The Institute of General Practice Management has released a new campaign video to end abuse in GP practices. The video can be accessed via this link.
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